Privacy Policy

Rundo Privacy Policy

Last updated: 9 February 2026

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Rundo platform.

Rundo is operated by Webbstreet Holdings LTD, trading as Rundo.

1. Who We Are

Company name: Webbstreet Holdings LTD Trading name: Rundo Website: www.rundo.world

-Contact email: matt@rundo.world -Jurisdiction: United Kingdom -We are the data controller responsible for your personal data under UK data protection law.

2. What Data We Collect

We collect the following types of personal data depending on how you use the platform:

Information you provide directly

-Name -Email address -Phone number -Account login details -Profile information (bio, preferences) -Emergency contact details (for runners) -Messages sent via the platform -Content you upload (images, videos, routes) -Booking and payment information -Booking history -Transaction details -Payout information for Guides

Note: We do not store full payment card details. Payments are processed securely by third-party providers.

Automatically collected information

-IP address -Device and browser information -Usage data (pages viewed, interactions)

3. How We Use Your Data

We use your personal data to:

-Create and manage user accounts -Facilitate bookings and payments -Enable communication between Guides and Runners -Provide customer support -Improve and operate the platform -Meet legal and regulatory obligations -Ensure safety and platform integrity -We only use your data where we have a lawful basis to do so.

4. Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

Contract: to provide the Service you request Legitimate interests: to operate and improve the platform safely Legal obligation: where required by law Consent: where you have explicitly provided it

5. Sharing Your Data

We may share your data with:

-Payment processors (e.g. Stripe) -Platform service providers (e.g. Sharetribe) -Email and communications providers -Insurers, where required for coverage or incidents -Legal or regulatory authorities, if required by law -We do not sell your personal data.

6. International Data Transfers

Some of our service providers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place to protect your data.

7. Data Retention

We retain personal data only for as long as necessary:

-To provide the Service -To meet legal or regulatory requirements -To resolve disputes -You may request deletion of your account, subject to any legal obligations to retain certain data.

8. Your Rights

You have the right to:

-Access your personal data -Correct inaccurate data -Request deletion of your data -Restrict or object to processing -Withdraw consent where applicable -Lodge a complaint with the ICO -To exercise your rights, contact us at matt@rundo.world

9. Security

We take reasonable technical and organisational measures to protect your personal data. However, no system is completely secure and we cannot guarantee absolute security.

10. Cookies

Rundo uses cookies and similar technologies to operate the platform and improve user experience. You can control cookies through your browser settings.

11. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.

12. Children’s Privacy

Rundo is not intended for individuals under the age of 18. We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on the platform and continued use constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

📧 matt@rundo.world

🌐 www.rundo.world