Terms of Service

Rundo Terms of Service

Last updated: 9 February 2026

Please read these Terms of Service carefully before using the Rundo platform.

1. Interpretation and Definitions

1.1 Interpretation

Words with capitalised initial letters have meanings defined below. These definitions apply whether the terms appear in singular or plural.

1.2 Definitions

For the purposes of these Terms of Service:

Account means a unique account created to access the Service.

Application means the web-based platform operated under the name Rundo.

Guide means an independent individual who lists and delivers running experiences via the Service.

Runner means a user who books and participates in a running experience.

Running Experience means a guided running activity listed on the Service.

Company, We, Us, or Our refers to Webbstreet Holdings LTD, operating the platform under the name Rundo.

Country refers to the United Kingdom.

Content means text, images, video, route data, or other material uploaded to the Service.

Order means a booking made by a Runner for a Running Experience.

Service means the Rundo website and platform.

You means any individual accessing or using the Service.

2. Contact Us

If you have any questions about these Terms, you can contact us at: Email: matt@rundo.world

Website: www.rundo.world

3. Acknowledgement

These Terms govern your use of the Rundo Service and form a binding agreement between You and the Company.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

Use of the Service is also subject to our Privacy Policy.

You confirm that you are 18 years of age or older. The Service is not available to minors.

4. Governing Law

These Terms are governed by the laws of England and Wales.

If a Running Experience is delivered in Scotland or Northern Ireland, applicable local law may apply solely in relation to that experience.

5. User Accounts

5.1 Account Creation

You must provide accurate, complete, and current information when creating an Account. Failure to do so may result in suspension or termination.

5.2 Account Responsibility

You are responsible for safeguarding your login credentials and all activity under your Account.

5.3 Account Review

Rundo does not conduct background checks and does not endorse any user. You use the Service at your own discretion.

5.4 Termination

We may suspend or terminate Accounts that breach these Terms or platform standards.

6. Platform Role and Responsibility

Rundo is a platform only.

Rundo does not organise, supervise, or deliver running experiences.

Guides are independent individuals, not employees or agents of Rundo.

Any agreement formed through a booking is between the Runner and the Guide only.

Rundo’s role is limited to facilitating discovery, booking, payments, and platform-level support.

7. Bookings, Payments, and Fees

7.1 Payments

All bookings must be paid in advance via the Service. Payments are processed using third-party payment providers.

7.2 Platform Fees

Rundo charges a platform fee of 27.5%, which may include insurance, payment processing, and platform services. Fees are displayed before booking.

7.3 Payouts to Guides

Guides are paid no later than 14 days after successful delivery of a Running Experience.

8. Cancellations and Refunds

No refunds are available within 3 days of a scheduled Running Experience.

Runner no-shows are not refundable.

If a Guide cancels, the Runner will receive a refund.

Rundo may resolve disputes at its discretion.

9. Participant Waiver and Assumption of Risk

(IMPORTANT – this section forms part of these Terms)

By booking or participating in a Running Experience, you acknowledge and agree that:

Running involves inherent risks, including injury, illness, traffic, weather, uneven surfaces, and the actions of others.

You are solely responsible for assessing your fitness and ability to participate.

You will follow the Guide’s reasonable safety instructions and bring required kit.

You accept full responsibility for complying with road laws and personal safety.

To the fullest extent permitted by law, you release Rundo from liability for injury, loss, or damage arising from participation, except where liability cannot be excluded by law.

10. Content

You retain ownership of Content you upload but grant Rundo a licence to display and use it for platform operation and promotion.

Content must not be misleading, unlawful, offensive, or infringe third-party rights.

11. Intellectual Property

The Rundo platform, branding, and original content are the property of the Company. You may not use Rundo branding without permission.

12. Disclaimer and Limitation of Liability

The Service is provided “as is” and “as available”.

Rundo does not guarantee uninterrupted access or accuracy of listings.

To the maximum extent permitted by law, Rundo’s liability is limited to the amount paid by You through the Service.

13. Dispute Resolution

You agree to attempt informal resolution by contacting Rundo before pursuing formal action.

14. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service constitutes acceptance of updated Terms.